Support
How can we help?
Most questions are answered below. If you're still stuck, we're one email away.
Need a hand? Email zachshallbetter@icloud.com and we'll get back to you, usually within a day or two.
Frequently asked
How do I restore my purchase?
Open the app and go to Profile → Restore Purchases. The CAPM Pass is a one-time purchase tied to your Apple ID, so it restores for free on any device signed in with that same Apple ID.
Does my progress sync across devices?
Your progress is saved on your device and backed up securely to Ascent's own service under an anonymous ID — no account, email, or password required. To carry your progress to a second device, link it with Sign in with Apple (optional) so both devices share the same record.
How do I reset my progress?
Go to Profile → Reset Progress. This clears your lessons, streaks, and readiness so you can start the path fresh.
Is Ascent up to date with the current exam?
Yes. The content follows PMI's 2023 CAPM Exam Content Outline — Project Management Fundamentals, Predictive methodologies, Agile frameworks, and Business Analysis — weighted to match the exam. Content fixes ship over the air without an app update.
How do I delete my data?
Email us at the address above and we'll delete the synced records associated with your device. Removing the app also deletes the locally stored copy. See our Privacy Policy for details.
I found a bug or a wrong answer.
Please tell us! Email the lesson or question and what you expected — content fixes go out over the air without an app update.